Maybe I'm just cranky because my hand remains sore, but I don't go for a lot of the 'how to handle conflict and difficult people' approach we've just worked on today. It's perhaps the idea that a win-win situation is best that turns me off - all too often, this doesn't seem possible, and the best solution is one that meets the organisation's needs, not the individual's. It's too easy to complain, be the victim and expect sympathetic treatment, even when a distateful situation is self-inflicted. Sometimes you just have to bite the bullet and get on with life.
If that's not acceptable, try Plan B. That's frequent and enthusiastic application of the baseball bat.
No comments:
Post a Comment