Kiss of death

After a couple of months of far too frequent disconnections, I finally snapped last night.  During the space of one hour, the DSL connection was dropped no less than six times.  Now, O2 support are very good at answering the phone, and will always take the time to find out what is happening.  However, on the previous two occasions that I've been forced to contact them, I was promised both times that they'd update the firmware on the router.  Being the patient sort that I am (the rest of you can stop laughing now), I waited.  And waited.  And had even more line drops, but no updated firmware for the router.

So this time it was an update or I'd walk.  I'd be loathe to lose the connection, but as it was becoming increasingly unreliable it seemed a reasonable decision to make.  Anyway, after a bit of to-ing and fro-ing, which included the standard "we'll raise your SNRM" and my usual response "no you won't", I got my update while still on the line.  Version 6.2.27.1 was replaced by, wait for it, 6.2.27.2.

OK, not a massive jump.  Not even a second point update.  But (and this is where the post title becomes relevant) it hasn't dropped the line so far, in 24 hours.